Can I put my order on hold?

Yes, until your order goes into production, there is still time to amend or cancel it by putting it on hold. Simply log in or create an account and head to the "My Orders" area. Click "View Order" and then select "Amend/Cancel". Your order will be put on hold and our Customer Experience team will be in touch shortly to confirm your amendments.

Once you have placed your order on hold, unfortunately you are unable to take it off hold. This will need to be done by our Customer Experience team who are available Monday to Friday 9am to 5pm.