Order Management
All your order management questions answered.
Delivery & Collections
Common answers for delivery prices, collection times and more.
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Delivery Information
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Is the delivery date flexible?
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Can I have a different billing and delivery address?
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Where do we deliver to?
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Can I come and collect my order?
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How much does delivery cost?
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How will I know if my order has been dispatched?
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Will I have to stay home all day?
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Can I change my delivery address?
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Can I delay my delivery date after I order?
Account and Payment
Getting started with us
Product Specific
Look here for popular product questions
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What tolerance do you cut to?
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Can you cut any shape?
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What is your standard radius corner?
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How do I measure and add cutouts?
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What's the largest sheet size you can cut to?
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Need help picking colours?
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Can I purchase a sample?
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Can I come and look at samples?
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Can you do a custom colour and is there a charge?
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Can I cut acrylic myself?
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What's the difference between acrylic and Perspex®?
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What's the difference between acrylic and polycarbonate?
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What thickness of plastic is suitable for your project?
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I ordered clear acrylic and received blue acrylic what do I do?
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Can I paint on acrylic?
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Storage of Secondary Glazing
Pricing
Small order fee and bulk pricing answers.
Communications
Social Media specific FAQs