If you’d like to give us a call, our Customer Experience team will be happy to help.
You can reach us on 01903 389024. Our phone lines are open Monday to Friday, 9am–3pm (excluding bank holidays). After this time, our team focuses on catching up with emails and completing admin from the day’s calls.
You may sometimes experience a short wait while we assist other customers. We really appreciate your patience, and you’re always welcome to try calling again a little later in the day.
If you’re calling about an order, please have your order number handy to help us resolve your query more quickly. For issues such as incorrect or damaged products, we may also ask you to email us a few photos so we can get things sorted.
Prefer not to call? You can also reach us using our contact form on our contact us page.
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