What Should I Do If I Haven't Received My Order Confirmation?

Modified on Mon, 14 Oct at 12:42 PM

What Should I Do If I Haven't Received My Order Confirmation?

If you’ve placed an order with us but didn’t get a confirmation email, please try the following steps:

  1. Check Your Email: Make sure you’re looking at the correct email account. Sometimes, when using PayPal or Apple Pay, the confirmation might be sent to an old or unused email address linked to those accounts.

  2. Check Your Spam Folder: The email might have ended up in your spam or junk folder.

  3. Still No Confirmation? If you still can’t find it, your email address might have been entered incorrectly. In that case, please contact us with some identifying details such as your full name and address so we can locate your order and update your email address.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article