My order is late. What shall I do?

Modified on Mon, 15 Apr 2024 at 12:56 PM

My order is late. What shall I do?

If your order is late and you are unable to find any information on the status, please do not hesitate to contact our customer experience team. We will investigate the matter and provide you with an update on your order.


You can check your order status by logging into your account and viewing your order history. This will give you an idea of where your order is in the production process. Once dispatched, you can track your delivery via the information given to you by the courier assigned to your delivery. 


Unforeseen circumstances can cause delays in shipping or manufacturing. We understand that this can be frustrating, but we ask that you remain patient while we work to resolve the issue.

 

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