Depending on how your order is being delivered, you may not need to stay home all day. For around 70% of our orders, we can provide a delivery window through the courier's tracking system. Once your order has been dispatched, you'll receive a tracking number, allowing you to monitor the progress of your delivery and, in many cases, see an estimated time of arrival. This makes it easier to plan your day without having to wait at home indefinitely.
If you know you won’t be home during the delivery, there’s no need to worry. Our couriers will do their best to leave your order in a safe place or with a trusted neighbour. You can help by leaving a clear note on your front door with instructions, such as where to leave the package or who to give it to. This can be especially helpful in ensuring a smooth delivery if you're unavailable at the time.
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