Missing Items from Order

Modified on Mon, 14 Oct at 12:44 PM

Missing Items from Order

We understand that missing items from your order can be frustrating, and we sincerely apologise for any inconvenience caused. While this is a rare occurrence, we're here to help.


To get your missing items to you as quickly as possible, please follow these steps:

  1. Email Us: Using the contact form on our Contact Us page and selecting "Missing Items" as your query type. 
  2. Include Details: Be sure to include your order number and details of the items that are missing.

We'll work to resolve the issue and get your missing items to you as soon as possible.

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